Frequently Asked Questions
Find answers to commonly asked questions about our services
The office is located at 131 Dodge St., Beverly, MA 01915. We are inside the Beyond Birthing space, last office down the hall, on the right, with the pink door.
There is parking on-site and a spacious waiting room. If our front door is locked, you can go through the Foundations Family Chiropractic space that is attached next door and come through the French doors. Check out all that Beyond Birthing offers.
We fully believe in transparency in pricing. Please note that all of our consults include two weeks of follow up via the patient portal.
We do offer a sliding scale if there is demonstrated need and there are openings in our schedule. Please email us first at info@thebalc.com
All fees are due upfront.
Initial Office Visit: $325
Follow Up Office Visit: $300
Virtual Prenatal Consults $275
Returning to work/Weaning: $275
Bottle Consults: $275
Flange Fitting: $50
Additional weeks of email/portal support: $25/week
You can read about our different services here.
Breakdown of pricing:
Initial visits are 1.5 hours. Follow ups are roughly 1 hour. Prenatal and virtual consults are usually 1 hour and 1.5 hours respectively. Email consults can take several hours depending on the complexity. Consults also include 2 weeks on support via patient portal, which can add up to multiple hours.
We write and fax a full one page report for your pediatrician and/or collaborating care providers.
We also send your superbill to you so you can file for reimbursement via patient portal.
Many visits also include supplies such as nipple shields, bottles, medihoney for abrasions, feeding tubes and syringes. These are included in the cost of your consult. What you are really paying for though is expertise, individualized care, and personal connections to reputable referrals, which is invaluable.
There are very few insurance companies in MA that will contract directly with private practice IBCLCs and of those that will, they are currently discontinuing contracts and/or severely underpaying providers. Therefore we do not take insurance.
We do help our clients with reimbursement by providing them an itemized superbill that they can submit to their insurance.
Blue Cross Blue Shield of MA has the best reimbursement rate and record, followed by MassGeneral Brigham, Harvard Pilgrim, and Tufts. Cigna is hit or miss. United Healthcare is notoriously difficult to get reimbursed for. We include a specific letter for UHC when sending forms to help your chances, but we have not had much success across the board with UHC.
Masshealth will not currently reimburse for services.
Aetna has recently announced that they are cutting coverage for lactation services, making it difficult for providers to be reimbursed starting in September. We have historically had good results with reimbursement, but this might change.
We take cash, check, or card through Venmo or PayPal. If you want to use your FSA or HSA card, you can attempt to do your payment through PayPal. Please have an additional form of backup payment just in case as PayPal frequently rejects HSA/FSA cards.
Venmo: @TheBALC (https://venmo.com/TheBALC)
Paypal: https://paypal.me/NSBS
